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Handling Workplace Bullying: Strategies for Empowerment

17 Oct

Workplace bullying happens to very experienced, competent, kind, nice people. It’s an undeserved burden that is unfair, uncomfortable and unjust.

Intimidation, control, humiliation, exclusion, put-downs, ridicule, constant criticism and being undermined is still so much harder to get people to acknowledge as damaging, demoralising and debilitating, compared to physical abuse. 

We have a bad reputation for bullying in New Zealand. Even so, if it happens to you, it’s likely you’ll feel alone and miserable. The first thing to do, is to move away from labelling yourself as a victim and instead see that you’re a target who somehow got in the way of a bully. Secondly, reach out for help so you can take it less personally, not continue to lose sleep, and find out why overthinking everything in the search to find the solutions is not helpful.

Why don’t others understand what’s happening to me?

It’s most likely others are treated differently and/or haven’t found themselves in the crosshair of the bully. Sometimes to become a target, it only takes

  • calling someone out
  • bad luck; wrong job, wrong time, wrong person
  • having something they want
  • an unfortunate instance of signalling that you’re an easy target because conflict and rocking the boat is uncomfortable.

What can I do about it?

  • Ask for it to stop. Practise being more direct and blunt. Say “Please don’t talk to me like that.”
  • Remember that bullies see avoidance as a weakness.
  • Don’t give your power away, or isolate yourself.
  • Neutralise mistreatment with a strong one liner, the first time it occurs. “Your behaviour towards me is not ok and I’d like you to stop.”
  • In case it needs escalating to management or a legal team, keep track of/document consistent incidents. 

Rationally announcing that the unwanted conduct you’re experiencing is unacceptable to you and you’d like them to stop doing what they’re doing can make bullies less likely to repeat or keep up the bad behaviour. 

What else do I need to know about workplace bullying?

  • All bullying begins with a single instigator, but it can become more traumatising and destabilising if they recruit allies.
  • Bullies often increase intimidation by having a number of associates or friends present to support their position. If things escalate to proceedings this tactic is often used to back each other up and challenge the target. Sometimes bullies cut private deals with supporters who are willing to lie for them.
  • You absolutely don’t deserve to lose credibility or be in hostile situations. Bullies don’t think twice about lying. They may thrive on finding “fun” ways to trigger your distress without getting caught doing it.
  • Putting pressure on a target to make a decision before they’re ready, pulling a meeting forward or booking it in at super short notice so there’s no time to gather evidence, support or be properly prepared is also a common tactic. It’s done in order to get you to crack under pressure and give in to the aggressor’s demands.
  • Staying in and taking it for too long, wears down and disempowers a target, making it more difficult to focus on creative solutions needed to get out of the toxic situation. Making a plan, before powerlessness and helplessness kicks in, makes it easier to reclaim power and dignity.

To fight or not to fight?

A huge amount of time and energy can be spent fighting injustice. Historically whistle-blowers have experienced merciless persecution. You have to weigh up if it’s worth it.

Companies who value profits over people often find it cheaper to get rid of a complaining target than to investigate a bully. Even if the company staff turnover is high it’s not unusual for a bully to be protected over and over again. It can be for a number of reasons. They might be charming, in positions of power, and more “valuable” than an easily replaceable target.

What about being falsely accused?

False accusations used to try to defeat a target is an emotional sideswiper and a cruel tactic. Instead of being defensive, smart coping strategies are needed, like getting legal help, along with a strong refusal to be dragged under in a crocodile death roll. 

If something doesn’t exist, and it’s without evidence, it’s not real. Trying to make sense of something that’s senseless uses a lot of emotional energy and dysregulates our nervous system. False accusations are designed to confuse, tip you off centre and divert focus away from what a bully refuses to take accountability for.  It’s part of what’s known as a devaluation process which comes right before discarding you because you are no longer worth anything to them. Getting out from under this type of bullying is advised because it erodes future trust.

Should I stay or should I go?

Even though it can seem defeatist, searching for a new job and exiting a toxic environment can be a much better use of energy. 10 times out of 10, targets say they feel relief and bounce back to their empowered selves quite quickly after exiting. Their hypervigilance however, may take a few months and a few counselling sessions, to settle. Employment assistance counselling can’t provide legal advice but can support your emotional wellbeing while you navigate your way through the difficulty.

How do I care for myself?

While dealing with a difficult event, keeping to a routine can provide a sense of focus and control. The predictability of changing bed sheets or cleaning out a cupboard, caring for those close to us and doing normal predictable things helps calm unpredictability. It works because it shifts our attention from the things we can’t control or change, to things within our control.

Know that in the aftermath of a crisis, it’s important to focus on staying resourced, getting rest, eating simply, paring down responsibilities, putting unnecessary commitments on hold, getting exercise, being in nature and seeking simple joys. You will get through this.

Shore up your personal vulnerability, formulate facts and evidence, and possibly plan a healthy exit. 

For employers.

If you’re an employer who acknowledges issues and validates your workers concerns and are doing your best to create a safe work culture, keep up the great work! You’re a vital change maker and a champion to your workers’ safety and emotional wellbeing. The world needs more people like you.

Share your survival story to help others!

Did you speak up to someone you trusted? Was it inside or outside of your organisation? Did you reach out to your employment assistance program or book time with your counsellor? Did you find it helpful to research your rights? I’d love to hear your experiences, good or bad, in the comments.

Rumination and Overthinking.

1 Oct

“Shut up, she tells her monkey mind. Please shut up, you picker of nits, presser of bruises, counter of losses, fearer of failures, collector of grievances future and past.”

― Leni Zumas – Red Clocks.

Do your thoughts get stuck on repeat?

How come the endless monkey chatter in our brain doesn’t just swing along the monkey bars, happily processing emotions, highlighting new insights that strengthen us and lead the way to sensible solutions that resolve our problems?

It depends on the nature of the chatter! Rumination can stem from too much self-focused thinking about emotional distress, mistakes, upsetting events, unresolved concerns, uncertain futures, perceived inadequacies and trauma. 

We’re mistakenly hoping for relief and instead paying attention to our distress, rather than seeking ways to destress, if we do any (or all) of the following,

  • Have a negative filter on.
  • Talk to ourselves in a self critical way.
  • Tend to overanalyze situations.
  • Replay past conversations or conflicts.
  • Dwell on the past and only focus on what went wrong.
  • Spend too much time guessing people’s intentions.
  • Constantly second guess our own decisions.
  • Catastrophize.
  • Make mountains out of molehills.
  • Chew over the what ifs… the did I… and the how comes…
  • Try to perfect or control future events.
  • Predict imagined futures and the many ways they could play out.
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The Who What When Why How Questions.

12 Jun

To avoid conflict in relationships, ask specific questions. This helps you to be heard. It also encourages the other person to think for themselves. We need to use the words who, what, when, why and how, followed by the word you. The key is to ask the questions with gentle inquiring curiosity, called a naive enquirer tone. Practice moving away from making I statements and avoid closed questions. These generally only elicit yes or no answers. 

An easy way to remember these kinds of questions is to imagine that each of our fingers has a name. The names are who, what, when, why, and how. The word you sits in the center of our palm. When we’re under stress or feeling triggered, stop and breathe. Then count to five and look at our hand as a reminder before asking a question.

Combinations are infinite. The more we practice asking questions, the more familiar we become with incorporating them naturally into our communication style. 

The who what when why and how questions keep everyone on a more even playing field. In Transactional Analysis, we say it moves us out of the child ego state. It also moves us out of the critical parent ego state. It transitions us into our more rational adult ego state. 

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2023. Resolutions Are Out. Replenishing Self Care Is In.

31 Dec

If you’re scanning the horizon looking for the latest emotional wellbeing trends, the predictions will come as a welcome surprise for the exhausted amongst us.

It seems that constantly trying to make sense of what’s been happening in a world filled with uncertainty, unrest and upheaval has meant we’ve spent way too much time doom scrolling and over thinking. We’ve been like meerkats on high alert, constantly bracing our brains and bodies against the storm, causing resilience fatigue.

Emotional stress depletes us and calm revives us. We need timeout to lower our heart rate and blood pressure, to calm our tummies and relax our muscles. We need to find stillness to settle everything down, to breathe easier and to soften. It’s time to surrender, to find places to vanish into, to swan about in, and if that means spending more time in our bathtub dressed as a merperson, eating plant based ice cream listening to music, so be it. It seems we are all so over having to be strong that we’re more than ready to welcome in these stress banishing S words for 2023.

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Setting Boundaries Protects Our Energy.

24 Aug

I think healthy boundaries are about reciprocal respect. They include setting up and communicating reasonable, clear expectations of acceptable ways for other people to behave towards us that contribute to feeling safe, supported and valued.

Imagine crouching under one of those slightly dented, aluminium colanders with a lot of holes. That’s kind of what my boundaries looked like when I was a kid. 

When I first learnt about boundaries as a young therapist, I replaced that colander with a magnificent castle on a lush flower-filled island, surrounded by a moat, filled with snapping piranhas. I installed a drawbridge that only I could lift or lower because after all, the most important boundary a person can set, is limiting their availability. I also created a shield with light, bullet proof, glittery glass bricks, because the goal of boundaries is to be protected and stay connected at the same time.

My boundaries might seem like a fortress to some, but they serve to keep me clear, focused, more tolerant, and compassionately away from resentment. 

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Why Hope is Helpful in Hurtful Situations.

20 Jul
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Hope is important because it can make the present moment less difficult to bear. If we believe that tomorrow will be better, we can bear a hardship today. Thich Nhat Hanh

I don’t think I’m alone in noticing that hostility and adversity are creeping into our collective culture more and more. 

When other humans dump either of those on our doorstep, it’s such an unwelcome package. Being the recipient of threatening, thoughtless, hurtful or selfish behaviour wrapped up with string is a good time to think about Marcus Aurelius, Philosopher and Roman Emperor (121—180 C.E.) and what he wrote in Meditations about the pitfalls of human behaviour; “When you wake up in the morning, tell yourself: The people I deal with today will be meddling, ungrateful, arrogant, dishonest, jealous and surly.”

To be fair, in the practice of positive psychology, where both the good and bad parts of life are equally genuine, it’s also good to remind ourselves that although people can be horrible and the news media hardly ever reports on goodness and social media might not leave us feeling content, in our real life there’s usually an abundance of good deeds, good behaviour and lovely people who display and offer honesty, justice, loyalty, decency, trustworthiness, kindness, charity, reliability, appropriateness and warmth. Let’s all take a moment to be grateful for them.

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World Smokefree Day. Let’s Stop Kids From Starting.

31 May

World Smokefree Day, that falls every year on May 31 is a chance to celebrate and work towards Smokefree/auahi kore lives for New Zealanders.

It happens to coincide with the release of a Government proposal in which the Ministry of Health have proposed a ‘grandfather’ policy, to progressively prohibit the sale of smoked tobacco products to a new age group each year. It would gradually increase the age of purchase restrictions by one year every year, so eventually it would be illegal to purchase if you’re under 25. Hooray.

The same proposal wants to limit the level of nicotine in cigarettes and put more investment into smoking cessation services. This is great for our future generation. Ask most smokers when they started, and they’ll say, ‘When I was a kid.’ And none of those kids realised they could get addicted to nicotine within days of first using it. Why? Because when they smoke, the nicotine goes to their brain. In 10 seconds. Straight to the part that controls feelings of pleasure and releases dopamine, a chemical that tricks them into thinking a cigarette equals pleasure. Then within a few minutes, the pleasure is gone, and the craving for a cigarette begins a new cycle.

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13 Simple Ways to Relieve Overwhelm.

12 May
Photo by Kat Jayne on Pexels.com

You can’t calm the storm, so stop trying, What you can do is calm yourself. The storm will pass. Timber Hawkeye.

Overwhelm can arrive when something triggers a powerful emotion in us; especially fear, which can then flood our mind with paralysing negative thoughts and emotions, and change our posture, breath and ability to cope.

It’s really important to be curious about our thought patterns, and to claw back some control because once negative thoughts overly take hold in our mind, they’re likely to distort the severity of our situation and have us focusing on dramatic consequences.

Emotional overwhelm occurs when the intensity of our feelings outmatches our ability to manage them. It can come from a single big stressor, like a pandemic. Or financial issues. Trying to make ends meet is probably number one in the list for tipping many people over the edge. Others find that overwhelm sweeps in like a tidal wave, brought on from a bunch of challenges like life transitions and losses that come at us one after the other.

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Surviving Love in Lockdown. 10 Top Relationship Tips.

8 May

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What if you’ve discovered you’re not one of those resilient couples, sheltering in place,  strengthening bonds, feeling loved up and loving it? What if your version has been six hideous weeks of groundhog day in inescapable confinement, filled with endless stress, brick wall arguments, unworkable arrangements and mind-numbing chores? If you’re desperate to burst your bubble and run for the hills, don’t add to the pessimistic divorce and break-up statistics, these are extraordinary circumstances.

Uncertainty spews forth a range of challenges, from financial pressures to burdens like working from home while also caring full time for children. Take away all the welcome distractions that used to exist in life before Covid, and you’ve got a source of tension even in the strongest of relationships.

For relationships cracking at the seams, although it may feel hopeless, it doesn’t have to be. Why not reframe it? Think of it as a fast track opportunity for growth because adversity Continue reading

Let’s All Be Better Humans.

26 Apr

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Beyond thinking about how to stop microbe movement and economic downfalls, will we also think more about respect and empathy? Can we create a new vision of a better world, for ourselves, our community, our environment and for our beautiful earth? My hope is that we will mindfully pay more attention to the wee glimpses we have of a future where we know what we want and need, and then work towards making many tiny incremental changes so all creatures can flourish. Let’s make our future ancestors proud.