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Handling Workplace Bullying: Strategies for Empowerment

17 Oct

Workplace bullying happens to very experienced, competent, kind, nice people. It’s an undeserved burden that is unfair, uncomfortable and unjust.

Intimidation, control, humiliation, exclusion, put-downs, ridicule, constant criticism and being undermined is still so much harder to get people to acknowledge as damaging, demoralising and debilitating, compared to physical abuse. 

We have a bad reputation for bullying in New Zealand. Even so, if it happens to you, it’s likely you’ll feel alone and miserable. The first thing to do, is to move away from labelling yourself as a victim and instead see that you’re a target who somehow got in the way of a bully. Secondly, reach out for help so you can take it less personally, not continue to lose sleep, and find out why overthinking everything in the search to find the solutions is not helpful.

Why don’t others understand what’s happening to me?

It’s most likely others are treated differently and/or haven’t found themselves in the crosshair of the bully. Sometimes to become a target, it only takes

  • calling someone out
  • bad luck; wrong job, wrong time, wrong person
  • having something they want
  • an unfortunate instance of signalling that you’re an easy target because conflict and rocking the boat is uncomfortable.

What can I do about it?

  • Ask for it to stop. Practise being more direct and blunt. Say “Please don’t talk to me like that.”
  • Remember that bullies see avoidance as a weakness.
  • Don’t give your power away, or isolate yourself.
  • Neutralise mistreatment with a strong one liner, the first time it occurs. “Your behaviour towards me is not ok and I’d like you to stop.”
  • In case it needs escalating to management or a legal team, keep track of/document consistent incidents. 

Rationally announcing that the unwanted conduct you’re experiencing is unacceptable to you and you’d like them to stop doing what they’re doing can make bullies less likely to repeat or keep up the bad behaviour. 

What else do I need to know about workplace bullying?

  • All bullying begins with a single instigator, but it can become more traumatising and destabilising if they recruit allies.
  • Bullies often increase intimidation by having a number of associates or friends present to support their position. If things escalate to proceedings this tactic is often used to back each other up and challenge the target. Sometimes bullies cut private deals with supporters who are willing to lie for them.
  • You absolutely don’t deserve to lose credibility or be in hostile situations. Bullies don’t think twice about lying. They may thrive on finding “fun” ways to trigger your distress without getting caught doing it.
  • Putting pressure on a target to make a decision before they’re ready, pulling a meeting forward or booking it in at super short notice so there’s no time to gather evidence, support or be properly prepared is also a common tactic. It’s done in order to get you to crack under pressure and give in to the aggressor’s demands.
  • Staying in and taking it for too long, wears down and disempowers a target, making it more difficult to focus on creative solutions needed to get out of the toxic situation. Making a plan, before powerlessness and helplessness kicks in, makes it easier to reclaim power and dignity.

To fight or not to fight?

A huge amount of time and energy can be spent fighting injustice. Historically whistle-blowers have experienced merciless persecution. You have to weigh up if it’s worth it.

Companies who value profits over people often find it cheaper to get rid of a complaining target than to investigate a bully. Even if the company staff turnover is high it’s not unusual for a bully to be protected over and over again. It can be for a number of reasons. They might be charming, in positions of power, and more “valuable” than an easily replaceable target.

What about being falsely accused?

False accusations used to try to defeat a target is an emotional sideswiper and a cruel tactic. Instead of being defensive, smart coping strategies are needed, like getting legal help, along with a strong refusal to be dragged under in a crocodile death roll. 

If something doesn’t exist, and it’s without evidence, it’s not real. Trying to make sense of something that’s senseless uses a lot of emotional energy and dysregulates our nervous system. False accusations are designed to confuse, tip you off centre and divert focus away from what a bully refuses to take accountability for.  It’s part of what’s known as a devaluation process which comes right before discarding you because you are no longer worth anything to them. Getting out from under this type of bullying is advised because it erodes future trust.

Should I stay or should I go?

Even though it can seem defeatist, searching for a new job and exiting a toxic environment can be a much better use of energy. 10 times out of 10, targets say they feel relief and bounce back to their empowered selves quite quickly after exiting. Their hypervigilance however, may take a few months and a few counselling sessions, to settle. Employment assistance counselling can’t provide legal advice but can support your emotional wellbeing while you navigate your way through the difficulty.

How do I care for myself?

While dealing with a difficult event, keeping to a routine can provide a sense of focus and control. The predictability of changing bed sheets or cleaning out a cupboard, caring for those close to us and doing normal predictable things helps calm unpredictability. It works because it shifts our attention from the things we can’t control or change, to things within our control.

Know that in the aftermath of a crisis, it’s important to focus on staying resourced, getting rest, eating simply, paring down responsibilities, putting unnecessary commitments on hold, getting exercise, being in nature and seeking simple joys. You will get through this.

Shore up your personal vulnerability, formulate facts and evidence, and possibly plan a healthy exit. 

For employers.

If you’re an employer who acknowledges issues and validates your workers concerns and are doing your best to create a safe work culture, keep up the great work! You’re a vital change maker and a champion to your workers’ safety and emotional wellbeing. The world needs more people like you.

Share your survival story to help others!

Did you speak up to someone you trusted? Was it inside or outside of your organisation? Did you reach out to your employment assistance program or book time with your counsellor? Did you find it helpful to research your rights? I’d love to hear your experiences, good or bad, in the comments.

Why Hope is Helpful in Hurtful Situations.

20 Jul
Photo by Pixabay on Pexels.com

Hope is important because it can make the present moment less difficult to bear. If we believe that tomorrow will be better, we can bear a hardship today. Thich Nhat Hanh

I don’t think I’m alone in noticing that hostility and adversity are creeping into our collective culture more and more. 

When other humans dump either of those on our doorstep, it’s such an unwelcome package. Being the recipient of threatening, thoughtless, hurtful or selfish behaviour wrapped up with string is a good time to think about Marcus Aurelius, Philosopher and Roman Emperor (121—180 C.E.) and what he wrote in Meditations about the pitfalls of human behaviour; “When you wake up in the morning, tell yourself: The people I deal with today will be meddling, ungrateful, arrogant, dishonest, jealous and surly.”

To be fair, in the practice of positive psychology, where both the good and bad parts of life are equally genuine, it’s also good to remind ourselves that although people can be horrible and the news media hardly ever reports on goodness and social media might not leave us feeling content, in our real life there’s usually an abundance of good deeds, good behaviour and lovely people who display and offer honesty, justice, loyalty, decency, trustworthiness, kindness, charity, reliability, appropriateness and warmth. Let’s all take a moment to be grateful for them.

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Don’t Blurt What Might Hurt.

23 Apr

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In these socially distant times, spending more time online is one way to help satisfy our basic human longing for social inclusion. After nearly a month, people are saying they’re beginning to feel emotionally drained, restless and disappointed in the way some people are treating others.  Others find themselves bombarded by overly strong opinions, forceful comments, put downs or really rude, sharp answers to reasonable questions, comments or status updates. When the comments stay public, they invite more negativity.

Unfortunately, because people bring to social media the ways they behave in Continue reading

More Kindness. Less Judgement.

3 Apr

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Do right. Do your best. Treat others as you want to be treated – Lou Holtz.

Wobbly times can bring out the worst in people.

Hoarders and xenophobes is how the worst broke through, followed closely by profit motivated price hikers and reckless rule breakers. As the days pass and lockdown has many of us glued to our computers, unkind keyboard warriors are now bordering on being boringly predictable.

Whilst it’s easy to want to throw up our hands or fight back, from a Continue reading

Don’t Fight Crocodiles in a Swamp.

11 Nov

I’m sure I’m not alone in observing negative behavioural changes in society, online and in the media. What appears to be happening is that it’s getting more divided and extreme, and that voicing outrage and unleashing opinions, bitter criticism and malice towards others is becoming a new normal. What I would like to question is, are we unconsciously being encouraged or forced to accept bullying as normal rather than challenging systems that allow it?

Nearly every episode of the Block NZ 2019 was uncomfortable to watch, because of bullying, and at times triggered people with trauma, so I still feel compelled to write about it. Writing about it at the time would have been like fighting a crocodile in a swamp and I didn’t fancy myself being swallowed whole by those who thought the targets deserved it. The bullying was overt and mostly unchallenged, and we the viewers, whether we liked it or not, were put in a “bystander” position, powerless to stop it; which further perpetuates the acceptability of bullying and inevitably, yet again, it becomes even more embedded in our culture as the norm. 

It’s reality tv you might say. Why even watch it? Because Continue reading

What Makes Gossip And Rumours So Dangerous?

25 May
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Gossip exposes someone who isn’t present to defend themselves, to the collective wrath of others. It denies them a right to be fairly heard. It’s a cunning, passive aggressive form of ally recruitment, warlike in nature, used to advance one’s own opinions and agenda. Spreading rumours can be harmful to the reputation, credibility and social standing of others. Gossip encourages recruiters to dislike, be wary, mistrust, avoid, exclude and see the target as unappealing. It’s a form of social bullying.

Incite hatred long enough in any community, and it will eventually fall into the ears of those from the dark side of humanity, those who take pleasure in taking matters into their own hands, provoking and harassing. Once indifference has been fostered, destroying others becomes sport-like. Be wary because encouraging others to act on your behalf is dangerous and in some cases illegal, for both of you.

Fight or flight becomes the norm for the target in a misinformation campaign. Sometimes targets can’t cope and may hurt or harm themselves or they may take serious revenge as an escape from the constant pressure. Both can have devastating consequences. (Please see additional links below if you need help for either.)

If you are in the presence of someone spreading gossip about another person, here a few things you could say to disarm them:

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How To Deal With Verbal Attacks.

26 Feb

Courage

Online, you can delete, block and sometimes report inappropriate or abusive comments, but what do you do if someone verbally attacks you at a dinner party or gathering?

After watching Anthony launch into a witch hunt on Cheryl at the dinner party on Married at First Sight Australia  (series 4 episode 10) I realized a few things.

1.  A lot of people, even strong empowered ones, don’t always know HOW to stop unwanted, unwarranted, unacceptable tirades.

2. Abuse often renders people speechless and causes what I call “bunny in the headlights.”

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3. The majority of people tend to sit in a bystander rather than Continue reading

Beauty And The Beast.

4 Apr

Credit: Wallpapersus.com

Credit: Wallpapersus.com

I have noticed a bit of a trend here in New Zealand on open social network platforms, a trend that I believe probably needs a lot of education and a slather of magic to actually create change. It’s a modern version of the tall poppy syndrome.

Working with couples for a quarter of a century I’ve noticed a similar trend.

  • It’s easier to be negative than it is to be positive.
  • It’s easier to take offence and be offensive, than it is to distance and disentangle.
  • It’s easier to point the finger and blame than it is to drop deeply within oneself and wonder why such a strong response got activated within us.
  • It’s easier to jump on someone when they are down than it is to realize we all make mistakes, we are all imperfect and we all have beastly parts that luckily don’t appear very often in a public arena.
  • It’s easier to fight and fume than it is to let it go, forgive or forget.
  • It’s easier to criticize and feel contempt than it is to stay curious and compassionate.

If a news reader makes a mistake by not realizing their microphone is still on when they expresses a personal opinion, how come it is so difficult for so many to be able to simply say “Gosh, how interesting.” Or, “How embarrasing.”

It’s good to remember my saying,”Opinion is not truth.” Whatever she said is really just an estimation of reality. Is it fact, fallacy or fiction? Rather than telling, teaching or preaching and trying to force someone to recognize an error, whatever happened to gently encouraging someone to question more thoroughly what they accept as truth, or trusting that they are capable of learning their own lesson?

When we are able to move away from reacting with biased viewpoints, discrimination and prejudice and are able to move towards tolerance, fairness and equality, pure hearts begin to shine.

 

Unhappy Endings. My Goodbye To Charlotte Dawson.

24 Feb

When I attended my school reunion, I found out that the boy who taunted me for a whole year when I was 12, was secretly in love with me. It wasn’t until my mum stepped in and told him that I could use my Judo skills to waste him, that he stopped.

Bullies like to bring down those who they see or experience as a threat to them. If they can’t have what you have, whether that be a kind heart, a gorgeous body, a particular talent, a life in the public eye, fame or fortune, then you may become their target. If you reject them or answer back, it’s likely to subject you to relentless hounding, and increase the attacks and abuse. If you go head to head with them and overly stand up for yourself or shame them, there’s a chance that you can get misunderstood more, targeted all over again for new reasons by a whole new set of people, or be labelled as “intense” “trouble” or told you “bring in on yourself.” It can even lose you friends who don’t want to hear your story. I am passionate about this subject and apologize in advance if my post is too long and comes off a bit like a political speech! I was invited to share my views on the news, but I couldn’t physically make it to the city, so this is my attempt to raise awareness of adult bullying.

Most people might find it difficult to understand what it must have felt like for Charlotte to have had her spirit consciously crushed by a collective bunch of anonymously cloaked bullies, some perhaps with sociopathic tendencies. When someone chips away at someone else’s tower of strength over and over, brick by brick, they are in essence willing them to crumble. How does someone take pleasure in that and sleep soundly at night? When the bullies take the next step and gather their army of supporters and push forward with bulldozers, it can fill bystanders with fear. If others speak up on your behalf, they can be next on the hit list. This can further isolate a vulnerable target. Imagine Rapunzel Continue reading

Lady Luck.

12 Oct

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I love potential. I love seeing brave people going after their dreams, taking chances, combining talent with lady luck. I also enjoy most parts of reality shows that give people a chance to shine, whether they’re renovating houses, singing or performing in talent shows. What I enjoy less is the mocking and trashing that sometimes accompanies it.

Everyday-people can sometimes be too quick to Continue reading